1.Are you a factory or trading company?
iDock design and manufacture ergonomic stand over 18 years, our factory is located in Dongguan city, China.
2.Do you have your own deslgner team?
Yes, we have own designer team, many product are designed by our designer
3.What certification do you have?
CE, FCC, RoHS Directive-compliant.
4.Can I take small QTY or Sample?
Yes, All models we have stock, the free sample can send to you test, you only need to bear the shipping cost.
5.How long Is product warranty?
In case of bad quality when you received, return it to us, we will send you the new ones.
6.How to do the payment?
Paypal, Western Union, T/T bank transfer, L/C... (30% deposit before producing.)
7.How do you shlp the goods and how long will it take?
We usually ship by DHL, UPS, FedEx, or TNT, by sea, by air. It usually takes 5-10 days to arrive.
8.How about your after-services?
If there are quality problem issued, contact us immediately, we will replace any defective products, give you best solution ways.
iDock mission: In the next 20 years, we will spend 100% effort to focus on ergonomic products and provide comfortable and healthy office supplies for 100 million users
